First of all, the suit has to be properly decontaminated and clean for the safety of the service personnel. Please fill in the form "Customer Declaration of Safe Return", which can be downloaded below. The information to be filled in is:
- Name and address of the sender.
- Confirmation that the suit been decontaminated
- Is the suit returned for Service or due to a Complaint?
- What should be repaired?
Then send the suit to your local distributor or directly to Ansell Protective Solutions.
If the suit is sent to Ansell Protective Solutions, first contact our Customer Service at firstname.lastname@example.org to receive a return number to mark the suit with.